Payment Policy
Thank you for choosing to shop at Eyeglassio Store. We want to ensure a smooth and secure payment process for all our customers. Please read our Payment Policy carefully to understand our payment guidelines. By purchasing from our store, you acknowledge and agree to the terms outlined in this policy.
Payment/cash on delivery (purchased order) isn’t available at Eyeglassio Store.
Accepted payment methods
Credit/Debit Card:
We accept all major credit and debit cards, including Visa, Mastercard, Amex and Discover. When ordering, please provide accurate card information including cardholder name, card number, expiration date, CVV code. Credit/Debit Card will automatically be charged by our financial service providers. Your order will begin processing after all necessary verifications have been completed.
Digital wallet:
We also accept payments via PayPal digital wallet during the checkout process. This payment method brings more convenience and security to online transactions. You will be redirected to PayPal and complete your purchase with your account there. Your data will not be transfered to Eyeglassio. After PayPal has completed verification, your order will then be processed.
Payment security
Safe transactions:
We prioritize the security of your payment information. Our store uses industry-standard encryption and secure socket layer (SSL) technology to protect your data during the checkout process. Your payment details are encrypted and transmitted securely to ensure security.
PCI compliance:
We comply with the requirements of the Payment Card Industry Data Security Standard (PCI DSS) to maintain a secure environment for credit card information. Our systems undergo regular security testing to ensure compliance and protect your payment data.
Verify order
Address verification:
To prevent fraudulent transactions, we may perform address verification checks for certain orders. Make sure that the billing address provided matches the address associated with your payment method. Failure to provide accurate information may result in delayed or canceled order processing.
Order confirmation:
After you place your order, you will receive an order confirmation email with details about your purchase. Please review the information carefully and contact our customer support team immediately if you notice any discrepancies.
Authorize payments and fees
Authorization:
When you place an order, your payment method will be authorized for the total order amount. This is a temporary hold to ensure funds are available and verify payment details are provided. Authorization does not guarantee your account will be charged immediately.
Fees:
Once your order is confirmed, we will process the payment and charge your account for the total order amount. This charge will appear on your statement as Eyeglassio Store.
Currency and prices
Currency:
All prices are listed and payments are processed in US dollars. If your credit card company or bank uses a different currency, the final transaction price may differ due to currency exchange rates. Please contact your payment provider for further information.
Price accuracy:
We strive to provide accurate and up-to-date pricing information for all products. In the event of any errors or discrepancies in pricing, we reserve the right to cancel or amend the order. If such a situation arises, we will promptly notify you and provide options to resolve the problem.
Policy changes
We reserve the right to update or modify this Payment Policy at any time without prior notice. Any changes will be effective immediately upon posting of the revised policy to our store. Your continued use of our store following the posting of a revised policy constitutes your acceptance of those changes.
Contact us
If you have any questions, concerns or requests regarding our Payment Policy, please contact our customer support team at:
EYEGLASSIO STORE
Email: [email protected]
Office Hours: Mon-Fri/ 9:00 – 17:00 EST
Address: 410 E Santa Clara Street, San Jose, CA 95113
By purchasing from our store, you acknowledge that you have read, understood, and agree to be bound by this Payment Policy.